Privacy Policy

Privacy Policy – Ella & Lune

Last modified on 12-09-2025

We understand that you place your trust in us, and we consider it our responsibility to protect your privacy. On this page, we explain which data we collect when you use our website, why we collect it, and how we use it to improve your experience. This way, you know exactly how we operate.

This privacy policy applies to the services of Ella & Lune. Please note that Ella & Lune is not responsible for the privacy practices of other websites and sources. By using this website, you indicate that you accept this privacy policy. Ella & Lune respects the privacy of all users of its site and ensures that any personal information you provide is treated confidentially.

Our Use of Collected Data

Use of Our Services

When you sign up for one of our services, we ask you to provide personal data. This data is used to deliver the service. The data is stored on secure servers of Ella & Lune or those of a third party. We do not combine this data with any other personal data we hold.

Communication

When you send us an email or other messages, we may retain those communications. At times we may request personal information relevant to your query so we can process it and respond appropriately. This data is stored on secure servers of Ella & Lune or those of a third party. We do not combine this data with other personal data we hold.

Cookies

We collect data for research to gain better insight into our customers so we can tailor our services accordingly. This website uses “cookies” (text files placed on your device) to help analyse how users interact with the site. The information generated by the cookie about your use of the website may be transferred to secure servers of Ella & Lune or those of a third party. We use this information to monitor website usage, compile reports on website activity, and offer other services related to website activity and internet usage.

Purposes

We do not collect or use information for purposes other than those described in this privacy policy, unless we obtain your prior consent.

Third Parties

Information is not shared with third parties except for web applications we use for our webshop. This includes, for example, the WebwinkelKeur review system. This data will only be used for the intended application and will not be further distributed. In some cases, information may be shared internally. Our employees are required to respect the confidentiality of your data.

Changes

This privacy statement is tailored to the use and functionalities of this site. Any changes and/or updates to the site may lead to amendments in this statement. We recommend reviewing this privacy statement regularly.

Choices Regarding Personal Data

We offer all visitors the opportunity to view, modify, or delete all personal information provided to us at any time.

Adjust/Unsubscribe from Newsletter

At the bottom of each email, you will find the option to update your details or unsubscribe.

Adjust/Unsubscribe from Communication

If you wish to amend your data or be removed from our records, please contact us using the details below.

Disabling Cookies

Most browsers are set to accept cookies by default, but you can adjust your browser settings to refuse all cookies or to notify you when a cookie is being sent. However, some functions and services on our website and others may not function properly if cookies are disabled in your browser.

Questions and Feedback

We regularly review our compliance with this privacy policy. If you have any questions about this privacy policy, please contact us:

Ella & Lune
info@ellaandlune.com

Additional Information for EU Users

For the purposes of the General Data Protection Regulation (GDPR), we are the data controller of your personal information. Our representative in the EEA is:

Ella & Lune
info@ellaandlune.com

Changes to this Privacy Policy

We may update this privacy policy from time to time, for example to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the updated policy on the site and update the “Last Updated” date.

By using our services after these changes, you agree to the updated privacy policy.

Thank you for your trust in Ella & Lune and for visiting our website.